How do I…?

  • Apply for a second specialty / post-graduate certificate
    • If you wish to apply for a second specialty (e.g., you are a CNEP student but also want to be a CFNP), you must complete all requirements for your primary specialty before you begin. The second specialty would then be completed as a post-graduate certificate. Your academic advisor can provide general guidance about the process, which involves an application and review by the Admissions Committee.

      Note - The single-course "WHNP Certificate for CNEP Graduates" program is discontinued as of April 2023. CNEP graduates wishing to complete the WHNP will follow all standard guidelines and program of study requirements for the WHNP Post-Graduate Certificate.

  • Express a grievance
    • Grievances should always be resolved at the most immediately level possible. The complete university Grievance Policy can be found in the FNU Catalog and are briefly outlined below:

      • If the grievance relates to a didactic course, the first person to speak with is the individual faculty member involved in the situation.
      • If there are extenuating circumstances that prevent you from taking the matter to the individual faculty or if you feel your situation was not resolved at this level, the next person to speak with is the Course Coordinator. The Course Coordinator's name and contact information can be found in the syllabus.
      • If, after speaking to these two individuals you feel your situation is still not resolved, the next person to speak with is the Associate Dean or Program Director for your academic program. The name and contact information of the Associate Dean or Program Director can be found on the Who's Who Advising page.

       

      • If the grievance relates to a clinical course, the first person to speak with is your RCF: Regional Clinical Faculty.
      • If there are extenuating circumstances preventing you from taking the matter to the RCF or if you feel your situation was not resolved at this level, the next person to speak with is the Clinical Director. You can find the name and contact information of the Clinical Director on the Who's Who Advising page.

       

      If a grievance still is not satisfactorily resolved after taking these steps, students may submit a written statement to the Dean of FNU. The written statement to the Dean should convey all previous attempts to resolve the situation. The name and contact information of the Dean can also be found on the Who's Who Advising page.

      Additionally, students are invited to participate in the course evaluation process at the end of every term. The course evaluations are part of FNU's continuous institutional effectiveness plan and help to inform future improvements.

  • Find a course syllabus
    • Your course syllabus is located within the specific course in Canvas. Course syllabi for previous terms can be found on the Banyan Tree Portal under Courses / Syllabus Lookup, or click here.

  • Find the name and contact information for my Academic Advisor
    • On or after the first day of your first term, you can find the name of your assigned Academic Advisor under the My Profile section of the Banyan Tree Portal. Their contact information can be found in the Staff Directory. If you need assistance from Academic Advising before the first day of your first term in the program, please contact advisingcenter@frontier.edu for help. 

      You can find more information about the support provided by the Academic Advisors and other faculty and staff on the Who's Who? Advising portal page.

      If you are a returning student, your FNU profile in the portal may contain information related to your previous enrollment. This will change as of the first day of your first term upon return. 

  • Find the name and contact information for my Clinical Advisor
    • On or after the first day of your first term, you can find the name of your assigned Clinical Advisor under the My Profile section of the Banyan Tree Portal. Their contact information can be found in the Staff Directory. If you need assistance from Clinical Advising before the first day of your first term in the program, please contact clinicaladvising@frontier.edu for help. 

      You can also find more information about Clinical Advising at this portal page and the Who's Who? Advising portal page.

      If you are a returning student, your FNU profile in the portal may contain information related to your previous enrollment. This will change as of the first day of your first term upon return. 

  • Find the name and contact information for my Credentialing Coordinator
    • On or after the first day of your first term, you can find the name of your assigned Credentialing Coordinator under the My Profile section of the Banyan Tree Portal. Their contact information can be found in the Staff Directory. If you need assistance from Clinical Credentialing before the first day of your first term in the program, please contact clinicalcredentialing@frontier.edu for help. 

      You can also find more information about Clinical Credentialing at this portal page and the Who's Who? Advising portal page.

      If you are a returning student, your FNU profile in the portal may contain information related to your previous enrollment. This will change as of the first day of your first term upon return. 

  • Find the name and contact information for my RCF (MSN/PGC Only)
    • On or after the first day of your first term, you can find the name of your assigned RCF under the My Profile section of the Banyan Tree Portal. Their contact information can be found in the Faculty Directory. If you need assistance from your RCF before the first day of your first term in the program, please contact the Clinical Director for your specialty track for help. 

      You can find more information about the support provided by the RCF and other faculty and staff on the Who's Who? Advising portal page.

      If you are a returning student, your FNU profile in the portal may contain information related to your previous enrollment. This will change as of the first day of your first term upon return. 

  • Find a list of textbooks for my courses
    • Textbook requirements are listed on the individual course syllabi. To aid in course preparation, a list of textbooks is posted in the newsfeed area of the Banyan Tree Portal page approximately four weeks before the start of the new term; textbook lists can also be found on the Banyan Tree Portal under Courses / Online Bookstore. Students are encouraged not to purchase textbooks until the book list is published for the specific term in which you will be taking the course. Students may purchase textbooks from their choice of vendors.

  • Recover from a poor term / course failure
    • Failing a course is never welcome news. However, there are supportive measures in place to help ensure that you are successful the second time around. After a course failure, you will meet with your advisor to complete a performance plan. The performance plan allows you to reflect on the reasons for your course failure and develop strategies for change. The performance plan is followed by a course success plan, which is developed in conjunction with the Course Coordinator. This plan looks at your specific areas of strength and weakness within the failed course so that you can address them differently when you repeat it. Both of these processes include additional points of contact later in the term. Your academic advisor will also work with you to make any necessary changes to your course schedule and program of study / degree audit.

  • Request academic accommodations- ADA
    • Students with documented disabilities may seek appropriate academic accommodations. A health care provider must complete a form documenting your need for accommodations and suggesting appropriate accommodations for your situation in a distance learning environment. To initiate this process, please contact Amy Holt, ADA Coordinator, at amy.holt@frontier.edu or (859) 251-4667.

  • Speed up or slow down my time to graduation
    • If you wish to change from your current POS timeline, you should consult with your Academic Advisor, who will help you consider all of your options. Your Academic Advisor will then revise your program of study / degree audit to direct your remaining coursework.